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Work Study - Career Resource Specialist

Work Study - Career Resource Specialist

Career Resource Specialists (CRS) are Career & Professional Development’s (CPD) front-line customer service providers. As a CRS, you will help create a friendly and welcoming office by greeting visitors, answering phone calls, and assisting in scheduling appointments. CRS’s will have the opportunity to present, train, and manage projects they take an interest and initiative in. CRS' use career-related software, network with professionals, and connect with organizations recruiting on campus. 
 
Who We Are 

The University of Wisconsin Oshkosh’s CPD office serves students, employers, faculty and staff, alumni, parents, and guests by providing career information, advice, and occupational guidance. Our mission is to foster student success through the acquisition of knowledge, practice of skills, reflection on experience, and demonstration of career readiness. 
 
Qualifications 

  • Strong oral and written communication skills for customer service environment 
  • Dependable, resourceful, and adaptable 
  • Proficient computer skills in word processing, spreadsheets, and internet searching 
  • Able to multitask, prioritize, and solve problems 
  • Coachable 
  • Dedicated to creating a welcoming, inclusive environment 
 
Essential Functions 

  • Troubleshoot student, faculty, staff, and employer inquiries in person, via email, and over phone 
  • Recommend CPD resources to students regarding career-related topics such as resumes, cover letters, job searches, interviewing, etc. 
  • Evaluate student resumes via VMock; a platform used by thousands of students annually at UW Oshkosh 
  • Scrutinize the credibility of thousands of jobs via Handshake hiring platform to ensure students find credible professional development opportunities 
  • Maintain multiple calendars, review and respond to email messages using Microsoft Outlook 
  • Decipher data in Microsoft Excel and create, update, and manage Microsoft Word documents 
  • Collaborate as a team to host events including mock interviews, career fairs, creating connections, tables of titans, company visits, and numerous other events 
  • Outreach to # students annually to complete the First Destination Survey to identify graduates post collegiate plans 
 
Job Details 

  • New employees will receive training and onboarding to ensure quality services 
  • Part-time (minimum 5 hours per week; maximum 25 hours per week) 
  • Hours of Operation: Monday-Thursday: 7:45am - 5:00pm and Friday: 7:45am - 4:30pm 
  • Willing to accommodate your class schedule and support you as a student and a person 
  • Pay: $12 per hour