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YES Front Desk Student Assistant


Term: 2024-25 Academic Year

Hours: 9 am - 5 pm

Pay Rate: $16.00/hr

Primary duties entail serving as the first point of contact at YES which includes but is not limited to answering phone calls, greeting visitors, and directing them to the proper staff person or resource, scheduling appointments with appropriate staff person, assisting with volunteer screening, assisting with special volunteer projects and outreach, and helping to maintain/organize the office space.

This requires a comprehensive familiarity with the structure of YES, its programs and mission statement.  

Daily Duties:

  • Assist with all administrative functions of Youth Educational Services including but not limited to:
  • Greet and assist visitors as they enter the main lobby area
  • Answer phones, take messages, transfer calls, check voicemail
  • Assist with YES outreach and tabling events 
  • Schedule appointments through Google Calendar
  • Volunteer screening (filing, data entry, etc)
  • Filing and administrative tasks
  • Data entry (using google sheets)
  • Campus errands 
  • Supporting Tabling & Outreach efforts/events
  • Monitor and organize: Reception, Mail and Computer Desks
  • Re-supply with materials (i.e. pens, sharpened pencils, staples, note pads, brochures, etc)
  • Inventory office supplies and inform YES Staff when restocking is necessary
  • Maintain a neat and welcoming appearance in the main lobby area, reception desk and computer lab (put away stray papers and materials or recycle)
  • Director Informational Materials
  • Check daily that first aid safety boxes are returned and appropriately stocked with safety supplies and emergency contact information
  • Monitor supplies of forms and make copies as needed
  • Keep supplies neat and organized
  • Complete any new or on-going assignments
  • See Receptionist Daily Checklist for other duties and initial as completed

Weekly Duties: 

  • Update white boards (Director To Do’s and Campus Events Calendar)
  • Organize supply areas/re-supply as needed (let Office Manager know if anything is getting low)
  • Organize craft supplies and YES storage room
  • Consolidate MNC evaluations and assist with assessment tasks

Monthly Duties: 

  • Complete Timesheet
  • Check Game Bags for contents against inventory list in bag (report any missing supplies)
  • Check YES library for content against library resource list
  • Update whiteboard and birthday calendar

As Needed Duties: 

  • Prepare volunteer name tags before site visits begin each semester
  • Print and Post Director Office Hours and Program Meeting Times on front board
  • Update YES birthday board each semester
  • Assist with flyers, office bulletin boards and decorations
  • Inventory supplies and materials (each semester or as needed)
  • Organize YES resource library
  • Recycle paper from collection boxes and recycle bins
  • Kitchen cleanup when necessary (this is a staff-wide responsibility)
  • Shredding
  • YES director and volunteer evaluations
  • Organize and add photos into the YES albums
  • Other projects as assigned