Copy This Attendant
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To be considered for employment at Reeve Union, you must fill out a Reeve student employment application through your MyUWO Portal. Once in the portal, type ReeveApps in the search bar (upper left hand corner). Choose the application for the position(s) you are interested in applying for. Please download a screenshot of your weekly schedule from Titan Web.
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Reeve Memorial Union Overview:
Reeve Memorial Union believes in integrity, honesty, commitment, passion and excellence by providing a lively environment with quality dining services and diverse experiences outside the classroom that foster learning, leadership and social interaction for the UW Oshkosh students and community. As an organization we conduct meaningful work in a teamwork environment, expect quality and inclusivity in our programs and services, and provide opportunities for exposure to new ideas, leadership experiences, and personal development.
Job Summary:
Under supervision of the Copy This Student Manager this position will provide customer support at Copy This. Attendants will be responsible for assisting with printing jobs, accepting UPS shipping materials and using various pieces of equipment to fulfill customer orders. Copy This is a high volume retail operation that offers duplicating, cutting, folding, laminating, button making, finishing services. It is located in Reeve Memorial Union and established to provide students, staff, faculty and the UWO campus community with a full-service copy center for all their needs.
A. Duties and Responsibilities
Customer Service
- Answer phone calls and email, providing accurate information
- Assist customers with copies, printing, shipping and fax services
Technical Equipment Support
- Work with a wide range of equipment, including copiers, scanners, cutters, laminators, folders...etc.
- Perform equipment maintenance, inventory and documentation
- Identify, document and contact vendors for repairs on equipment
Financial Management
- Handle cash
- Invoice and maintain billing records
- Operate cash register
B. Requirements
General
- Enrolled with a minimum of 6 credits
- Maintain a minimum 2.0 GPA
- Availability based on position (may include evening or weekend hours)
- Knowledge of Reeve Union policies and procedures
Job Specific
- Have a working knowledge of office equipment use
Knowledge, Skills, and Abilities
- Demonstrate attention to detail
- Have basic computer skills such as using the Google Suite and Microsoft Office 365
- Have excellent organizational skills
- Have strong analytical skills to assess a problem and apply appropriate solutions
- Have the ability to work without direct supervision
- Learn new tasks quickly and accurately
- Work both independently and as part of a team
Customer Service/Communication
- Effective communication skills (interpersonally, orally and written) and customer service mindset
- Act as an information reference both on the telephone and for drop-in customers
- Be approachable and professional with all customers
- Support an inclusive environment
Physical
- Bend and reach
- Work with your hands
- Must be able to lift approximately 30 pounds
C. Preferences
Preference will be given to individuals who
- Have experience in retail
- Have software knowledge of Adobe Creative Cloud products