Dean of Students Office Assistant -Work Study

Dean of Students Office Support 

*** We are transitioning to a new system and will not process applications until AFTER July 7th. You may proceed with submitting your application and we will review your application AFTER July 7th. ******

Position Summary: The Dean of Student office is looking for an undergraduate student to work at the front desk. This position provides and assists administrative program support for students, faculty and staff.  

Minimum Requirements and Qualifications:  

Able to work a minimum of 5-10 hours per week Monday-Friday, 8:00 am to 4:30 pm. (Hours are subject to change)  

Good communication and written skills  

Great customer services and phone etiquette  

Computer skills and familiarity with Microsoft Office  

High integrity, team player and student service focus  

Ability to multi-task effectively, detail oriented and problem solve  

Ability to positively maneuver a changing work environment  

Attend training throughout the semester during January term and/or Spring term  

Highly prefer students who have Work Study but not required  

Other preferred qualities: positive attitude; polite; professional and courteous; strong interpersonal skills; ability to stay focused; self-motivated; good problem-solving skills; enjoy working with others; independent; respect for our diverse student population; and willing to provide immediate information/support for students as an academic and campus resource  

Student workers must be able to assist with the following:  

Maintain confidentiality  

Front desk customer service duties by greeting students, staff, faculty and guests  

Answering questions and concerns by email, in person and phone  

Schedule appointments and maintain office calendars  

Triage and provide information regarding services, procedures, and guidelines at UWO  

Provide, direct and refer appropriates resources to specific department/office  

Create and maintain data files in Excel and OneDrive  

Process various forms to ensure completeness and accuracy  

Perform and assist with miscellaneous office duties  

Check incoming fax, opening and closing office